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Frequently Asked Questions

Kindly advised that our shop is not a commercial merchandise shop. We don’t make massive amount like a factory. Our products are all hand made by artists, so it may have some flaw as human. If you are very sensitive about quality , please be mind before you order. Thank you.

No, you can place an order as a tourist. But having an account allows you to enjoy our services better.

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

We ship by air transport for this order. In case of the package has lost or delay, we will give tracking to all the orders.

Due to Covid-19, it's not easy to estimate shipping time.

RETURN & REFUND POLICY


-After I send notification of shipping is NOT AVAILABLE CANCEL the order.

- Only accept return or change the item if the product has critical issue.

- It's handmade item , so please allow the fact that it may have some flaws.

Yes. We try to upload all our product, but we can not update frequently. If you are curious about other design, please check Instagram.

Hope Black (@e1even_black) · Instagram